Do you offer an option with prescription lenses?
- For an alternative with prescription lenses please consider our VR Frame.
How do I install the Lens Protector?
Can I submit my Contact Lens / Reading / PC / Computer Prescription?
- No! We need the far vision (distance) prescription for glasses. The lenses will be made according to the headset specifications.
Is the final price for one pair of lenses or just a single lens?
- It's for one pair of lenses, left and right. A case and cleaning cloth is included in every order.
What exactly is the Relax Eye Set?
- The Relax Eye Set is a combination of coating and filters in the lens material.
- E.g. it filters invisible blue light at a wave length of 420nm which reduces eye strain.
- This is combined with a specialized coating which help to protect against blue light.
- Finally it also shields your eyes from radiation emitted by electronic devices.
I have prisms / My prescription is higher than the offered range. How do I order?
- You can order your lenses with our custom lens request here.
- Our team of opticians and optometrists will check your prescription and send you an offer.
I have values for PD / IPD do you need them?
- The construction of the VR Headsets allows omitting the PD/IPD. These values only are necessary if you order a VR Frame.
My prescription has a value for "Add". Do you need that?
- Add or Addition is a reference for your reading prescription. VR headsets focus at distance, so we use the far vision prescription. You can use it to order our VR Frame with multifocal lenses.
- Please note that with multi focal lenses you will gain near sight in the lower area of the lens but loose a bit of clarity in the VR headset for that area.
When can I expect to receive my order?
- Lens inserts normally take 7 - 10 working days to be ready. While shipping time in normal circumstances is around 2 weeks for most countries, the express options usually take a week or less.