Can I submit my Contact Lens / Reading / PC / Computer Prescription?
VR headsets focus at distance, so we use the far vision prescription only.
I need prisms. How do I order?
Please upload a picture of your prescription in the form above.
I have values for PD / IPD do you need them?
The construction of the VR Headsets allows omitting the PD/IPD. These values only are necessary if you order a VR Frame.
My prescription has a value for “Add”. Do you need that?
Add or Addition is a reference for your reading prescription. VR headsets focus at distance, so we use the far vision prescription. You can use it to order our VR Frame with multifocal lenses.
When can I expect to receive my order?
Lens inserts normally take 7 – 10 working days to be ready. While shipping time in normal circumstances is around 2 weeks for most countries, customers are advised to expect a longer time frame of 2 – 8 weeks as air freight and local postal services continue to be disrupted worldwide.
Can I submit my Contact Lens / Reading / PC / Computer Prescription?
No! We need the far vision (distance) prescription for glasses. The lenses will be made according to the headset specifications.
Is the final price for one pair of lenses or just a single lens?
It's for one pair of lenses, left and right. A case and cleaning cloth is included in every order.
Are the lenses easy to remove?
Yes. A simple 'twist' and they come right out.
My prescription is higher than the offered range. How do I order?
The construction of the VR Headsets allows omitting the PD/IPD. These values only are necessary if you order a VR Frame.
My prescription has a value for "Add". Do you need that?
Add or Addition is a reference for your reading prescription. VR headsets focus at distance, so we use the far vision prescription. You can use it to order our VR Frame with multifocal lenses.
Please note that with multi focal lenses you will gain near sight in the lower area of the lens but loose a bit of clarity in the VR headset for that area.
When can I expect to receive my order?
Lens inserts normally take 7 - 10 working days to be ready. While shipping time in normal circumstances is around 2 weeks for most countries, customers are advised to expect a longer time frame of 2 - 8 weeks as air freight and local postal services continue to be disrupted worldwide.
